AXIA Operations Inc.
Categories
FAQ
AXIA Video/Voice & Chat Communications Suite
- Will I get call and chat notifications when I close the app by swiping out?
- How can I search for a conversation?
- How can I delete a conversation?
- How can I archive a conversation?
- How can I pin on top of a conversation?
- How can I delete AXIA call history?
Contacts
- Can I add a contact from call history or chat history?
- How can I edit my contact’s phone number?
- How can I edit my contact’s email address?
- How can I invite a friend via contacts?
- How do I delete a contact?
- How can I add an international phone number to my contacts?
Profile
- How can I delete my AXIA account?
- What is multi-factor authentication?
- How can I change my password?
- Can I change my phone number?
- Can I change the name on my account?
- How can I add a profile picture?
KABN, KYC, Registration
- When registering, what country should I enter if my home country is different from the country I am currently living in?
- I had problems completing my KABN registration process. What should I do?
- How long will it take for my KYC to be approved after registering?
- How many times can I fail the registration process?
- What can I do in the AXIA app if I haven’t passed the KABN KYC process?
- What should I do if I want to change or delete my KABN information and what happens to the AXIA app if that information is deleted or changed?
Sign-up
- Can I save my account name and password on my device?
- Can I use social media as my AXIA login?
- Can I change my AXIA account email once I’ve created an account?
- What should I do if I forget my password?
- Can I use the same email address for multiple wallets?
- Why does my account registration matter?
Other
- What is a Charity account?
- What are the advantages of using AXIA?
- What is an Individual account?
- What is a Business account?
- Does AXIA have any partner companies?
- Where can I find the AXIA legal terms and conditions?
OAN/Blockchain
- Does the OAN have a developer community?
- What are the benefits of the OAN from a developer's perspective?
- What platforms does the OAN support and develop?
- What makes hybrid consensus special (PoW and PoS)?
- What is the difference between the OAN and Ethereum?
- How does the OAN ensure security and privacy protection?
KYC security and privacy protection
- Can I ask that my KABN information be deleted? How can this be confirmed for me? What will deletion of my account mean for my relationship with AXIA?
- Who will have access to my personal information?
- What should I do if my account is suspended or locked?
- How do I know my information will be safe and secure?
- Where will my information be stored?
- What is a KABN ID?
Other AXIA App FAQs
- Someone transferred tokens to me but I never received them. What should I do?
- I sent tokens to someone but they never received it, what should I do?
- Do I need internet access to use the AXIA app?
- Can I use the AXIA app when traveling to countries in which the app is not supported?
- What should I do if I accidentally sent tokens to the wrong wallet address?
- My phone just died in the middle of the AXIA registration process. What should I do?