AXIA Systems Inc.
Categories
FAQ
AXIA Account Registration
- When registering, what country should I enter if my home country is different from the country I am currently living in?
- My phone just died in the middle of the AXIA registration process. What should I do?
- Can I change the name on my account?
- Can I use the same email address for multiple wallets?
- Can I change my AXIA account email once I have created an account?
- Can I change my phone number associated with my wallet/account?
AXIA Wallet
- What is the AXIA Warm Wallet?
- Where can I download the AXIA Coin Wallet?
- What is an AXIA Wallet address?
- Can I have more than one wallet?
- Can I only send and receive tokens to people in my AXIA contacts?
- What should I do if I sent tokens to the wrong wallet address by mistake?
AXIA Security and Key Custody
- What are some security features unique to AXIA?
- Who is Balance?
- What is the role of Balance in my AXIA Wallet activation?
- How much will key custody and security services cost me?
- How do I know that my private keys, and “hot” and “cold” wallets, are secure?
- Who secures the privacy hardware facilities where my private keys are stored?
AXIA Chat
- How do I use the GIF keyboard in the iOS version of the AXIA app?
- How do I personalize notification sounds in the AXIA app?
- How do I use AXIA stickers in the iOS version of the AXIA app?
- What does AXIA Chat do?
- How can I search for a conversation?
- How can I delete a conversation?
AXIA Contacts
- How can I import contacts from the Address Book?
- Is it possible to transfer the existing contacts in my phone into the AXIA app?
- Will I be able to tell which of my contacts is using the AXIA app?
- Can I add a contact from call history or chat history?
- How can I edit my contact’s phone number?
- How can I edit my contact’s email address?