AXIA Operations Inc.
Categories
FAQ
AXIA Video/Voice & Chat Communications Suite
- Will I get call and chat notifications when I close the app by swiping out?
- How can I search for a conversation?
- How can I delete a conversation?
- How can I archive a conversation?
- How can I pin on top of a conversation?
- How can I delete AXIA call history?
Settings
- How can I import contacts from the address book?
- How can I report a problem?
- Can I disable people’s chat notifications?
- Can I change the display colour of the application?
- Can I change the language of the AXIA app?
- What is the currency setting for and what currency denominations can I view my AXIA balance in?
Contacts
- Can I add contact from call history or chat history?
- How to edit my contact’s phone number?
- How to edit my contact’s email address?
- How to invite a friend by contacts?
- How do I delete a contact?
- How to add international contact’s phone numbers?
Profile
- What is Multi-factor Authentication?
- How can I change my password?
- Can I change my phone number?
- Can I change my name?
- How can I add a profile picture?
- Is multi-factor authentication available as an option?
KABN, KYC, Registration
- When registering, what country should I enter if my home country is different from the country I am currently living in?
- I had problems completing my KABN registration process, what should I do?
- How long will it take for my KYC to be approved after registering?
- How many times can I fail the registration process?
- What can I do in the AXIA app if I haven’t passed the KABN KYC process?
- What should I do if I want to change or delete my KABN information and what happens to the AXIA app if that information is deleted or changed?
Sign-up
- Can I remember my account name and password on my device?
- Can I use social media (Facebook, Google, Apple Id) to log in?
- Can I change my AXIA account email once I’ve already created an account?
- What should I do if I forget my password?
- Can I use the same email address for multiple wallets?
- Why does my account registration matter?
Other
- What is a Charity Account?
- What are the advantages of AXIA?
- What is an Individual account?
- What is a Business Account?
- Does AXIA have any partner companies?
- Where can I find AXIA's legal terms and conditions?
OAN/Blockchain
- Does the OAN have a developer community?
- What are the benefits of The OAN from a developers perspective?
- What platforms does The OAN support and develop?
- what makes hybrid consensus special (pow+pos)?
- What is the difference between The OAN and Ethereum?
- How does the OAN ensure security and privacy protection?
KYC security and privacy protection
- Can I ask that my KABN information be deleted? How can this be confirmed for me? What will deletion of my account mean for my relationship with AXIA?
- Who will have access to my personal information?
- What should I do if my account is suspended or locked?
- How do I know my information will be safe and uncompromised?
- Where will my information be stored?
- What is KABN ID?
Other AXIA App FAQs
- Who is Balance? What services do they provide?
- Someone transferred tokens to me but I never received them, what should I do?
- I sent tokens to someone but they never received it, what should I do?
- Do I need internet access to use the AXIA app?
- Can I actively use the AXIA app when traveling to other countries (particularly countries that are banned or sanctioned)?
- What should I do if I accidentally sent tokens to the wrong wallet address?