AXIA Admin
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Activity overview
Latest activity by AXIA Admin-
AXIA Admin created an article,
How do I use the GIF keyboard in the iOS version of the AXIA app?
To use GIF's in the AXIA App, you will need to download the Tenor GIF Keyboard from the IOS App store using the link below. Once downloaded, follow the in-app instructions to activate your GIF keyb...
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AXIA Admin created an article,
How do I personalize notification sounds in the AXIA app?
To personalize notification sounds in the AXIA app, click on the settings menu, located at the top right-hand corner of the screen, and select Chat Settings. Then, select Notifications and scroll d...
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AXIA Admin created an article,
How do I use AXIA stickers in the iOS version of the AXIA app?
To use AXIA stickers in your messages, enter your chat, and tap on the smiley face icon to the left of the message box to access emojis and stickers. Then, on the bottom of the emoji display, click...
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AXIA Admin created an article,
Can I re-activate my deleted account?
No. The process of account deletion is irreversible. Furthermore, you cannot use the email associated with your deleted account should you choose to create a new account.
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AXIA Admin created an article,
How can I delete my AXIA account?
To permanently delete your AXIA account, contact AXIA Support. You will be asked to provide your registration email address, public address IDs (for both hot and cold wallets) and ensure that your ...
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AXIA Admin created an article,
What is the role of Balance in my AXIA Wallet activation?
You will be able to receive tokens upon creating your AXIA Wallet account. However, you will not be able to move your tokens until you complete your registration through Balance to fully activate y...
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AXIA Admin created an article,
What happens to my private keys if security hardware is damaged?
Balance has implemented and tested disaster recovery protocols to ensure that cryptographic private keys controlling digital wallets offline (i.e. "cold") storage can be safely recovered in the ev...
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AXIA Admin created an article,
Who secures the privacy hardware facilities where my private keys are stored?
Balance provides the dedicated hardware managing cryptographic private keys and stores them in geographically distributed facilities that are access-controlled, monitored, and guarded 24 hours a da...
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AXIA Admin created an article,
How do I know that my private keys, and “hot” and “cold” wallets, are secure?
Balance ensures that your private keys are secure by generating and managing them on dedicated hardware, throughout their entire lifecycle. The hardware managing the offline (i.e. "cold") wallets ...
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AXIA Admin created an article,
Who is Balance?
Balance is Canada's most trusted digital asset custodian. Their institutional-grade solution powers a wide range of platform operators, from some of the largest liquidity providers in the space suc...